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Terms and Conditions

Last updated March 31, 2024
AGREEMENT TO OUR LEGAL TERMS

 We are Gelway Inc. (“Company,” “we,” “us,” “our”), a company registered in Texas, United States at 4354 Spring Valley Rd , Dallas, TX 75244.

We operate the website http://www.gelway.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by phone at 1 888-510-3248, email at Placeholder@gelway.com, or by mail to 4354 Spring Valley Rd , Dallas, TX 75244, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Gelway Inc., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Services.

We recommend that you print a copy of these Legal Terms for your records.

OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use only.

Your use of our Services
Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable license to:
• access the Services; and
• download or print a copy of any portion of the Content to which you have properly gained access.
solely for your personal, non-commercial use.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: Placeholder@gelway.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions
Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:
• confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
• to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
• warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
• warrant and represent that your Submissions do not constitute confidential information.
You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not under the age of 13; (5) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services; (6) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (7) you will not use the Services for any illegal or unauthorized purpose; and (8) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

PRODUCTS
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

PURCHASES AND PAYMENT
We accept the following forms of payment:
–  Visa
–  Mastercard
–  American Express
–  Discover
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

RETURN POLICY
All sales are final and no refund will be issued.

PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:
• Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
• Use any information obtained from the Services in order to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Services in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Services.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person or use the username of another user.
• Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
• Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
• Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
• Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
• Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
• Use a buying agent or purchasing agent to make purchases on the Services.
• Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
• Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

USER GENERATED CONTRIBUTIONS
The Services does not offer users to submit or post content.

CONTRIBUTION LICENSE
You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy: https://gelway.com/privacy-policy/. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States. Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Services as quickly as is reasonably practical.

TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

GOVERNING LAW
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Texas applicable to agreements made and to be entirely performed within the State of Texas, without regard to its conflict of law principles.

CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

USER DATA
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

MISCELLANEOUS 
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Gelway Inc.
4354 Spring Valley Rd
Dallas, TX 75244
United States
Phone: 1 888-510-3248
sales@gelway.com

Effective date: March 31, 2024

Your privacy is important to us. This Policy provides you with information on how we collect and use information about you. By visiting or otherwise using the Gelway website, you consent to Gelway’s data collection, use, and disclosure practices and other activities as described in this Policy. If you do not agree and consent, please discontinue using the Gelway website. We reserve the right to change and update this privacy policy from time to time and these changes will be posted on this web page. Each time a user visits or uses this site, the current version of the privacy statement applies. Users should check the date of this privacy policy at the top of this page and review for any changes since the last version.

Personal Information We Collect

Gelway collects personal information about you using various methods. First, when you voluntarily submit information to us when you order from our website. This can include information you provide to us when you register for an account, make a purchase, send us messages, subscribe to our mailing lists, newsletters or other marketing communications, engage in our social media platforms, participate in a survey, redeem a promotion, or additional features on our site. Second, we collect information automatically when you use the site such as information about the pages you look at, the actions you take, or the device you use to access our site. This information may be automatically collected through cookies, embedded scripts, location-identifying technologies, and similar technology.

Information we collect can include:
Identifiers such as IP address; personal records such as your first and last name, e-mail address, phone number, and postal address; contact and profile information; comments, chat and reviews; account number and transaction information; location information; information provided by social networks.

Information we collect is used in creating and maintaining an account with us, completing transactions, shipping your purchases, fulfilling customer service requests, communicating our sales and promotions. It is also used to enhance and personalize your user experience, monitor and improve our websites and services, and other internal purposes.

We may store your personal information for an extended period of time depending on how we are using the information. For example, we’ll keep your email address and name on file as long as you have an account with us. In addition, we may keep your billing information on file for an extended period of time to maintain our internal transaction records.

Third Party Data Collection and Interest-Based Advertising

Our site may include social media features such as the Facebook Like button, Snapchat, Instagram, X or other widgets. These social media companies may recognize you and collect information about your visit to our site, and they may set a cookie or use other tracking technology. Your interaction with those features are governed by the privacy policies of those companies. Gelway is not responsible for the policies or business practices of third parties, including social media companies, associated with our site. We encourages you to read their privacy policies and terms of use.

Gelway may display targeted advertising to you through social media platforms which have interest-based advertising programs allowing us to direct advertisements to users who have shown interest in our products or to users who share similar traits and demographics. These advertisements are governed by the privacy policies of the social media companies that provide them. We, or any third party partners, may link your various devices so that content you see on one device can result in relevant advertising on another device. We may share a common account identifier (email address or user ID) with third party advertising partners to help recognize you across devices and use this cross-device linkage to provide interest-based advertising and other personalized content to you across your devices, to perform analytics and to measure the performance of our advertising campaigns. We may also share information with others in an aggregated or otherwise anonymous form that does not reasonably identify you directly as an individual.

Keeping Your Information Safe

The security of your information is important and we have put safeguards in place to preserve the integrity and security of the information we collect and that we share with our service providers. Gelway does not sell its customer lists and credit card information provided during a transaction is protected by security protocols. However, no security system is impenetrable and we cannot guarantee 100% safety. In the event information under our control is compromised as a result of a security breach, we will take reasonable steps to investigate and, where appropriate, notify the individuals whose information may have been compromised, and take steps in accordance with any applicable laws and regulations.

Cookie Use

Most browsers allow you to adjust your browser settings to notify you when you receive a cookie which lets you choose whether or not to accept it; disable existing cookies; or set your browser to automatically reject cookies. Blocking or deleting cookies may negatively impact your experience using the site, as some features and services on our site may not work properly. Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5. To manage Flash cookie settings and preferences, you must use the settings manager on Adobe’s website. If you choose to delete Flash objects, you may not be able to access and use all or part of the Gelway website or benefit from the information or services provided through them.

Children’s Privacy

Gelway does not knowingly solicit or collect information from anyone under the age of 13. If we learn that we have inadvertently collected personal information from a child under age 13, we will remove the data to the extent required by the U.S. Children’s Online Privacy Protection Act (“COPPA”). If you believe that we might have any information from a child under 13, please contact us. California residents under the age of eighteen (18) who have used our site or social media and who posted content or information can request it be removed by contacting us and detailing where the content or information is posted and attesting that you posted it. We will make a reasonable, good faith effort to remove the post from public view or anonymize it so the minor cannot be individually identified to the extent required by applicable law. The removal process cannot ensure complete or comprehensive removal. For example, third-parties that we do not control may have republished or archived content by search engines.

Links to Other Websites and Services

The Gelway website may contain links to and from third party websites of our business partners, and social media sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third party sites.

How to Contact Us

You can use our contact form or call us at +1 888-510-3248

Effective date: March 31, 2024

Your privacy is important to us. This Policy provides you with information on how we collect and use information about you. By visiting or otherwise using the Gelway website, you consent to Gelway’s data collection, use, and disclosure practices and other activities as described in this Policy. If you do not agree and consent, please discontinue using the Gelway website. We reserve the right to change and update this privacy policy from time to time and these changes will be posted on this web page. Each time a user visits or uses this site, the current version of the privacy statement applies. Users should check the date of this privacy policy at the top of this page and review for any changes since the last version.

Personal Information We Collect

Gelway collects personal information about you using various methods. First, when you voluntarily submit information to us when you order from our website. This can include information you provide to us when you register for an account, make a purchase, send us messages, subscribe to our mailing lists, newsletters or other marketing communications, engage in our social media platforms, participate in a survey, redeem a promotion, or additional features on our site. Second, we collect information automatically when you use the site such as information about the pages you look at, the actions you take, or the device you use to access our site. This information may be automatically collected through cookies, embedded scripts, location-identifying technologies, and similar technology.

Information we collect can include:
Identifiers such as IP address; personal records such as your first and last name, e-mail address, phone number, and postal address; contact and profile information; comments, chat and reviews; account number and transaction information; location information; information provided by social networks.

Information we collect is used in creating and maintaining an account with us, completing transactions, shipping your purchases, fulfilling customer service requests, communicating our sales and promotions. It is also used to enhance and personalize your user experience, monitor and improve our websites and services, and other internal purposes.

We may store your personal information for an extended period of time depending on how we are using the information. For example, we’ll keep your email address and name on file as long as you have an account with us. In addition, we may keep your billing information on file for an extended period of time to maintain our internal transaction records.

Third Party Data Collection and Interest-Based Advertising

Our site may include social media features such as the Facebook Like button, Snapchat, Instagram, X or other widgets. These social media companies may recognize you and collect information about your visit to our site, and they may set a cookie or use other tracking technology. Your interaction with those features are governed by the privacy policies of those companies. Gelway is not responsible for the policies or business practices of third parties, including social media companies, associated with our site. We encourages you to read their privacy policies and terms of use.

Gelway may display targeted advertising to you through social media platforms which have interest-based advertising programs allowing us to direct advertisements to users who have shown interest in our products or to users who share similar traits and demographics. These advertisements are governed by the privacy policies of the social media companies that provide them. We, or any third party partners, may link your various devices so that content you see on one device can result in relevant advertising on another device. We may share a common account identifier (email address or user ID) with third party advertising partners to help recognize you across devices and use this cross-device linkage to provide interest-based advertising and other personalized content to you across your devices, to perform analytics and to measure the performance of our advertising campaigns. We may also share information with others in an aggregated or otherwise anonymous form that does not reasonably identify you directly as an individual.

Keeping Your Information Safe

The security of your information is important and we have put safeguards in place to preserve the integrity and security of the information we collect and that we share with our service providers. Gelway does not sell its customer lists and credit card information provided during a transaction is protected by security protocols. However, no security system is impenetrable and we cannot guarantee 100% safety. In the event information under our control is compromised as a result of a security breach, we will take reasonable steps to investigate and, where appropriate, notify the individuals whose information may have been compromised, and take steps in accordance with any applicable laws and regulations.

Cookie Use

Most browsers allow you to adjust your browser settings to notify you when you receive a cookie which lets you choose whether or not to accept it; disable existing cookies; or set your browser to automatically reject cookies. Blocking or deleting cookies may negatively impact your experience using the site, as some features and services on our site may not work properly. Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5. To manage Flash cookie settings and preferences, you must use the settings manager on Adobe’s website. If you choose to delete Flash objects, you may not be able to access and use all or part of the Gelway website or benefit from the information or services provided through them.

Children’s Privacy

Gelway does not knowingly solicit or collect information from anyone under the age of 13. If we learn that we have inadvertently collected personal information from a child under age 13, we will remove the data to the extent required by the U.S. Children’s Online Privacy Protection Act (“COPPA”). If you believe that we might have any information from a child under 13, please contact us. California residents under the age of eighteen (18) who have used our site or social media and who posted content or information can request it be removed by contacting us and detailing where the content or information is posted and attesting that you posted it. We will make a reasonable, good faith effort to remove the post from public view or anonymize it so the minor cannot be individually identified to the extent required by applicable law. The removal process cannot ensure complete or comprehensive removal. For example, third-parties that we do not control may have republished or archived content by search engines.

Links to Other Websites and Services

The Gelway website may contain links to and from third party websites of our business partners, and social media sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third party sites.

How to Contact Us

You can use our contact form or call us at +1 888-510-3248
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Scalable

Unlock increasing savings with Gelway! Our hot/cold fabric packs offer increas- ing discounts for larger quantities empowering medical practices with cost-effective and flexible solutions.

Flexible

Versatile packs deliver targeted relief for various pains and injuries, whether soothing with warmth or cooling for a refreshing recovery. Adaptable comfort for diverse needs.

Practical

Find comfort effortlessly. Gelway’s packs adapt to your needs apply warmth for joints or coolness for broader relief. Versatile solutions for diverse body shapes and targeted pain relief.

Customizable

Tailor your Gelway experience! Select sizes and shapes to fit your needs, and personalize with your practice’s name, logo, and information for a unique and professional touch.